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Privacy, Refund & Terms Policy

Viza Street Immigration will not share your information with any unrelated third party without your permission unless required by law. Your information may be shared with other companies in the Viza Street Immigration in order to provide you with the level of customer service necessary to complete any work you have contracted with us. Your information may be used by Viza Street Immigration in order for us to send you updated information or other related material by email, written mail or phone call.

 

Cookies

A “cookie” is an alphanumerical data file stored on your computer’s hard drive. Cookies allow us to remember who you are when you browse our site. Cookies allow us to recognize when you have returned to our site and in turn personalize the site content to best meet your needs.

We use an outside credit card processing company to bill users for services. These companies do not retain share, store, or use personally identifiable information for any secondary purposes.

 

Security

We will use commercially reasonable methods to keep Personally Identifiable Information securely in our files and systems. Our Payment System is operated using secure Internet connections, using SSL (Secure Sockets Layer) encryption, to help protect your financial data. Please note that with current technology, we cannot guarantee the security of your data as it travels over the Internet.

 

Feedback Policy

Viza Street Immigration provides its feedback and rating system as a means through which users can express their opinions publicly, and Viza Street Immigration does not monitor or censor these opinions or investigate any remarks posted by users for accuracy or reliability. Please use good judgment when leaving feedback or other comments regarding other Viza Street Immigration or other third parties.

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Terms of use of our Services

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The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Viza Street Immigration and the terms “Visitor” ”User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website www.vizastreetimmigration.com. Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

 

USE OF CONTENT

All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.

 

ACCEPTABLE WEBSITE USE


(A) Security Rules

Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

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(B) General Rules

Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

 

INDEMNITY

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of https://www.vizastreetimmigration.com or their breach of the terms.

 

LIABILITY

User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any director/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to director/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

 

DISCLAIMER OF CONSEQUENTIAL DAMAGES

In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

 

Disclaimer

Viza Street Immigration provides the information contained in this web site solely as a resource for its users without any form of assurance. While Viza Street Immigration tries to provide high quality content on its web site, it does not guarantee the accuracy, reliability or timeliness of this information and therefore will not be liable in any capacity for damages or losses to the user that may result from the use of this information. Viza Street Immigration and its affiliate offices, likewise, shall not be responsible for any errors, omissions or inadvertent alterations that may occur in the disclosure of content on its web site.

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Linking to the Viza Street Immigration Web Site

Generally, Internet web sites may link to the Viza Street Immigration web site without seeking the permission of Viza Street Immigration. However, such links must clearly identify Viza Street Immigration as the source of the information displayed and preserve the integrity of the Viza Street Immigration web pages without alteration.

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Copyright Notice

All materials that appear on Viza Street Immigration’s official web site, https://www.vizastreetimmigration.com, are its exclusive property unless otherwise indicated. Viza Street Immigration encourages users to print, download, or copy information, documents and materials from the web site exclusively for personal and non-commercial use. Users are restricted from reselling, redistributing or creating derivative works for commercial purposes without the express, written consent of the Viza Street Immigration. All photographs, video clips and other graphic material appearing on this site are likewise the exclusive property of Viza Street Immigration and its affiliates.

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Refund and cancellation policy

 

Refund Policy  

Viza Street Immigration will not, under any circumstances, issue refunds for early/premature service withdrawal by the Applicant. 

After signing of the Contract of Engagement, there may be circumstances leading to a refund request of the fee paid to the Viza Street Immigration. Depending on the situation, the following conditions will apply to the Applicant’s request for refund for any fee paid to the Viza Street Immigration by the Applicant:

  1. Refund of 50% of the amount paid to Viza Street Immigration is due if the results of the Education Credential Assessment (ECA) lead to a situation where an applicant’s (his/her) application cannot be filed for further processing at IRCC Canada. (Please Note: Clause no.1 is not applicable on the installment or part payment option plan).

  2. Refund of 25% of the amount paid to Viza Street Immigration is due if the application is refused or returned by IRCC because of any reason apart from clause number 3 below.

  3. No refund will be given, whatsoever in case the application for the permanent resident visa is refused at any stage after a positive credential assessment is received from ECA as well as been accepted at IRCC, Canada.

  4. Please note that the Provincial Nominee Programs (PNP) under Express Entry Program have their own criteria and eligibility. Viza Street Immigration holds no responsibility if the applicant is not eligible or the application has not been filed for any PNP for any reason whatsoever. In this case, the Viza Street Immigration will help the Applicant for the Direct Process for Express Entry. S/he has to wait for the draw.

  5. In a situation where the Applicant does not get any invitation for a period of 12 months of lodgment into the pool in direct entry steam or the circumstance mentioned above, in point 4 of this Refund Policy, then Viza Street Immigration would reapply in the next program year without any additional charges. If the Applicant does not wish to reapply in the next program year, the Viza Street Immigration would refund 25% of the fee already paid by the Applicant to the Viza Street Immigration. However, there will be no refund if the Applicant reapplies and chooses to withdraw or does not wish to proceed with his/her application during the process. Else, the Viza Street Immigration reserves the right to provide an option to the Applicant to apply for a visa for any other country for which the Applicant may be eligible to apply. Such visa application to any other country would be done with mutual consent of the parties to this Contract/Refund Policy.a) The Applicant does not apply and provides the ECA report within 60 days of the signing of the agreement/contract of engagement.b) The Applicant drops the idea to further proceed with the filing of application at any stage including the processing stage, after signing this contract, for any reason) The Applicant does not follow various instructions and terms and conditions and requirements mentioned in this Contract.d) The Applicant does not enroll for the Educational Credential Assessment (ECA) process at his/ her costs,e) The Applicant does not enroll for IELTS test and/or does not secure the desired band, which will make his/her application meet the minimum eligibility requirement that is 67 points at present.f) Where applicable, the Applicant’s spouse does not undergo the IELTS test and/ or gets the desired band, enabling the Applicant to meet the minimum points criteria under the selection grid mentioned in the selection factors.g) The Applicant does not undergo the medical examination required by the Visa Office.h) The Applicant does not attend the interview at the Visa Office, if and when an interview is scheduled.i) If Applicant attends the interview without the knowledge of Viza Street Immigration and his/ her case is refused.j) After filing the application, the Applicant decides to withdraw his/her application because of long processing time delays from Canadian High Commission/ Provincial Authority. The Applicant has been apprised that the processing time delays of PR application are not within the control and discretion of the Viza Street Immigration and are determined solely by the Canadian Government and external factors, over which Viza Street Immigration has no control, whatsoever.k) Where after the signing of this Contract of Engagement, the Applicant’s case does not qualify and could not be filed in IRCC/Canadian High Commission/ Provincial Authority/ IRCC due to changed pass mark, changes in the Immigration Act, changes in the Rules and Regulations or due to any change in the application procedures or regulations announced by the Federal Government Agencies or IRCC.l) During the Immigration process, refund would not be applicable if the Province stops’ accepting the application or quota gets filled. In such a case Viza Street Immigration would wait for it to re-open or would apply under Direct Express Entry, if possible.
    m) The Viza Street Immigration has no control over any unfavorable change in current selection criteria that takes place post signing of this agreement. And where after the signing of this agreement, if there is a change in the pass marks, or where there is a retrospective application of any new law on previously filed applications, the v/RCIC shall not be liable for any unreasonable refund in such a scenario.n) Refund Clause will not be applicable if a case is transferred from one program to another due to any reason or circumstance.

  6. After signing of Contract of Engagement, where the Applicant’s application has still not been filed or has been filed but cannot be processed or is refused, Viza Street Immigration. has the right to withdraw their services without any refund of service fee already paid, in the circumstances mentioned herein below in case:

  7. Viza Street Immigration is not liable to pay any amount if the reasons for rejection are any of these. a) If the applicants fails to attend the visa interview. b) Failure of medical examination by the applicant or his or her family members included in the application. c) Failure to provide a Genuine Police Verification. d) Submission of fraudulent documents. e) Failure to provide Employment Verification from the Employer. f) Prior violation of any immigration or visa law by the Applicant or any of his or her family members included in the application. g) Late submission of any additional documents requested by the Visa Office anytime at a later stage.

  8. There would be no refund if the Applicant abandons his/her case within 3 months from the date of registration.

  9. Non-communication with Viza Street Immigration for a period of 3 months shall be considered abandonment and the Applicant will not be entitled to any refund whatsoever.

  10. The Viza Street Immigration is not responsible for any delay caused by third party services such as Courier Services etc., based on similar external factors like these. Also, applicants cannot claim a refund of service charges.

  11. The Fee paid to Viza Street Immigration by the Applicant has no reference to the market charges and are as per the company standards to which the applicant has agreed upon. Any claims after the registration, signing of contract, like charges being too high etc., would not be entertained and the Applicant would have no right to contest the same as it was explained and expressed through all the sources of information, and the Applicant has been informed before registering/signing the contract.

  12. It is understood that submission of application for immigration is never generic, routine and/or time bound. The concerned Case Officer, at any stage, may call for additional documents, as per the changing requirements of the process, and may request for further submission of such additional documents to the concerned immigration authorities. Any request for refund on these grounds will not be entertained at all.

  13. The Applicant should also understand and accept that no refund or transfer of Viza Street Immigration fee towards a friend or a relative will be done in the event he or she abandons his/her application and/or decides to opt out due to any reason during the proceedings after he/she signs-up.

  14. The Applicant should also understand and accept that no refund or adjustment of Viza Street Immigration fee will be done in the event he or she abandons the original service/process he or she has signed-up for and decides to switch over to another service/process or opts for immigration to a different country.

  15. The Applicant will offer every needed information and papers, such as the English translations, in an agreed form as sought by IRCC and the involved Visa Office. It has been fully agreed upon by Viza Street Immigration and the Applicant on the ground of the facts and papers presented by the applicant.

  16. The Applicant understands that in case the furnished details are found to be inaccurate or fake or deficient or incorrect, the concerned Immigration authorities will not entertain the same. Moreover, Viza Street Immigration takes no responsibility, whatsoever, for any negative outcome of the application and the ensuing rejection on that basis.

  17. No refund shall be claimed either of the Documentation charge or the amount paid to the Government organizations under such a situation, by the Applicant.

  18. The Viza Street Immigration treats all clients’ cases with utmost sincerity and endeavors to achieve a positive result but does not give refunds because a case was unsuccessful.
     

Under all circumstances, the refund liability of the Viza Street Immigration will never exceed the amount actually paid to Viza Street Immigration as consultancy fee. It shall be further subjected to various clauses that are part of the Contract of Engagement Refund liability and will never include any Government Fee or any other expenses incurred by the Applicant towards Application Processing, Assessment Of Academic/Professional Credentials, Training Or Language Test Expenses, Translation Of Documents, Passport Preparation, any other documents or any other expenses incurred in relation to visa application and process thereto If a refund is applicable and is approved, the refund procedure would take 45 working days from the date of approval of the refund initiation.

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Please Note: The refund amount under any circumstances applicable would be calculated on principal amount only, without any interest and would not include the government taxes as are applicable on the said date.

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Validity of Contract for the PR Applications: – During the validity of the Contract which is for 3 years from the date of the signing of the Contract of Engagement between the parties (The Client / Applicant and Viza Street Immigration).

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An Client/Applicant can apply for 2 PNP options consecutively only, as per the eligibility criteria defined by IRCC/PNP, and the EOI under each PNP will be created a maximum of 2 times consecutively/sequentially.

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If the Client/Applicant wants Viza Street Immigration to create an additional E.O.I for the 3rd time, then a new Contract of Engagement will need to be entered into between the parties (The Client/Applicant and Viza Street Immigration).

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This Contract of Engagement shall be in force for a period of three years between the parties to this contract from the date of its signing. Designate shall conduct and deliver all services specifically mentioned in the Contract of Engagement for the period of three years. The Contract of Engagement shall cease to exist automatically after the expiry of that period of three years. The parties to this Contract of Engagement need not give a separate intimation or notice of termination for that purpose.

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Important Note: – Refund will be paid only on the balance amount after deducting applicable GST i.e. 18%

 

Refund and Cancellation Policy for Australian PR Applications: 

Clause No.1. REFUND AMOUNT ACCORDING TO THE STAGES

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1st Stage: If an applicant’s Skills Assessment is rejected due to any reason apart from Clause no 2 then Viza Street Immigration will refund 25% (excluding taxes) of the amount paid to Viza Street Immigration till date. If the applicant agrees, Viza Street Immigration can then re-apply for your skills assessment again (this is not applicable on part payment).

 

2nd Stage: If an applicant does not get the invitation for 2 years and the application comes out of the pool Viza Street Immigration can re-apply for the EOI at the applicant’s discretion/direction. However if the applicant does not agree to reapply for the EOI again then Viza Street Immigration will refund 25% (excluding taxes) of the amount paid to Viza Street Immigration till date (this is not applicable on part payment).

 

3rd Stage: If your permanent visa application is rejected, due to any reason apart from Clause no.2 then Viza Street Immigration will refund 25% (excluding taxes) of the amount Paid to Viza Street Immigration till date.

 

Clause No.2- Viza Street Immigration is not liable to pay any amount if the reason for rejection is any of these like:

  • Failure to clear the Medical Test by an applicant or anyone else on the application.

  • Submission of Fraudulent Documents in support of the application.

  • Failure of Verification at any stage of the application process.

  • Failure to show adequate Proof of Funds to the requisite authorities and;

  • Failure to obtain a valid and authentic Police Clearance Certificate.

 

Due refund amount will be credited to the client’s bank account after deducting taxes within 45 working days. Applicant is expected to accept the terms and condition of the agreement and send the duly signed copy within 72 hours from the date of agreement sent, else It would be considered as acceptance of terms and conditions mentioned in the agreement by the applicant.

Important Note: – Government Fees is Non Refundable. In each case Government fees and other third party fees (Medical, PCC, IELTS/PTE Notarization, Courier Fees etc.) is NOT included in the Consultation Fee paid to the Viza Street Immigration. The third party fee and Government Fee is to be borne by the applicant.

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In case the result is negative due to the verification process of the employment and educational documents, the company is not liable to pay any refund as the payment charge by company is purely for consultation and not the outcome.

 

The Documentation specialist has no control over an unfavorable modification to current selection criteria which occurs subsequent to the signing of this agreement and where after the signing of this agreement there is a change in pass mark, or where there is a retroactive application of new laws on previously filed applications. Viza Street Immigration is not liable for any refund in such scenario.

 

If a refund is applicable due to any circumstances, the procedure would take 45 working days from the date of the approval of the refund.

Refund Clause will not be applicable if the case is transferred from one program to another due to any circumstances whatsoever

 

Validity of Contract for the Australian PR Applications: -This Contract of Engagement shall be in force for a period of three years between the parties to this contract from the date of its signing. Documentation Specialist shall conduct and deliver all services specifically mentioned in the Contract of Engagement for the period of three years. The Contract of Engagement shall cease to exist automatically after the expiry of that period of three years. The parties to this Contract of Engagement need not give a separate intimation or notice of termination for that purpose.

 

Important Note: – Refund will be paid only on the balance amount after deducting applicable GST i.e. 18%

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India Office

Viza Street Immigration, 1045, Sushma Infinium, Ambala Zirakpur Highway, Zirakpur, Punjab - 140603
Contact No: +91 9555551548

Info@vizastreetimmigration.com

Canada Office

Opening Soon
Canada@vizastreetimmigration.com

Dubai Office

Opening Soon
Dubai@vizastreetimmigration.com

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​Viza Street Immigration processes your personal data in line with its privacy policy, which explains what personal data it collects, how and why it uses it, who it may disclose it to, your rights in relation to your personal data, and how to contact the business and supervisory authorities if you have a query or complaint about the use of your personal data. View our Privacy Policy

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